Payment

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

  • Credit card (Visa, Mastercard, American Express)

How do I make a purchase?

To make a purchase, simply select the items you would like to order and add them to your shopping bag. You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express). Once you have successfully placed your order, you will receive an automatic email confirmation.

Do I need an account to place an order?

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by opting in when placing an order.

Delivery

All orders are shipped via DHL/FedEX/UPS with Free Standard Shipping for USA (Main Land) and Canada. Please allow 14-20 days for delivery depending on your location. For International shipping there is an additional charge upon checkout.

When will my order be shipped?

US and Canadian orders are shipped twice a month on the 15th and 31st. All other orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped the same day. Orders placed after 12:00 pm EST or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).

Will I have to pay any additional taxes or duties?

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Unfortunately, we are unable to advise on the exact amount of such charges since they are specific to each location.

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